Rotabull integrates with Quantum Control. See below for setup instructions.

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Check your Quantum version

Rotabull supports the Express (using Oracle XE or Standard) and Enterprise (using Oracle Max-Q/Standard) versions of Quantum. These are both on-premise applications.

  • Quantum Express: 10.x +. 12.x + (Oracle)
  • Quantum Enterprise: 10.x +, 12.x + (Oracle)

Rotabull does not support versions of Quantum using a Firebird database, or Q-Step (cloud version managed by Component Control).

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Check your Windows version

Rotabull supports the following versions of Windows on the machine where you are installing the Rotabull Windows Service (a + symbol represents the minimum version):

  • Windows Server: 2008 R2 SP1 + (x64, x86 architectures)
  • Windows Client: 7 SP1 +, 8.1 (x64, x86 architectures)
  • Windows 10 Client: Version 1607 + (x64, x86 architectures)

Installing the Rotabull Windows Service (RWS)

  1. Use an administrator account on the machine the Rotabull Windows Service will be
    installed on (either the Quantum server or a machine with persistent access to it).
  2. Download the installation package at: https://app.rotabull.com/install.
  3. Open the archive and run the .msi file to install the deployment system ("Octopus"). When the installer window comes up, close out of it. The purpose of the installer window is to configure Octopus, which we do via a script in the next step instead.
  4. Run rotabullDeployment.bat in the same archive as an administrator to configure
    Octopus to point to Rotabull servers.
  5. Send a message to the Rotabull team that the steps have been completed and of the local name of the computer the service was installed on.

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Next steps

It may take several hours (and up to a day) for Rotabull to complete the Quantum setup after you have finished step 5, and begin to see inventory in Rotabull.

Other setup steps

To function correctly, the RWS must be able to make a request to https://app.rotabull.com. In most cases, if you can reach this address in your browser, that will be sufficient. If your firewall is blocking this connection, you should whitelist communication with https://app.rotabull.com over port 443 and 10943.

Confirming Quantum is connected

You can check that the integration is fully connected correctly, with two steps:

  1. Go to your listings in Rotabull and confirm your stock has synced.
  2. Once your sales team begins sending quotes, confirm that the quotes are being entered into Quantum.

Oracle-specific information

The RWS communicates with Quantum by interfacing directly with its Oracle Database
installation.

  • Within the Oracle database, access to the specific schema used by the Quantum
    installation is needed -- please inform the installation team if the default schema is not
    used to access Quantum.
  • An Oracle connection string is used to instantiate the connection: details including the
    hostname of the machine which runs the database and the Oracle Service ID are needed.
  • A full list of tables the RWS reads from for both the inventory sync and quote creation
    functionalities is available upon request.

FAQ

  • Can I change the values and fields that Rotabull writes to Quantum for Customer Quote sync?

    In most cases, yes, it's possible for us to modify how quotes are synced in to Quantum. See https://support.rotabull.com/docs/quote-sync for our list of default values. To request changes to fields, just send an email to [email protected] and we'll be happy to help.

  • Can I customize how Rotabull reads data from Quantum?

    Yes, in some cases. This isn't available for all data that Rotabull reads from Quantum, but is available for some data types such as Part Listings and Stock.

  • How often is data read from Quantum into Rotabull?

    At least once a day, and sometimes more frequently depending on the data type. If you have questions about specifics, please get in touch with our support team.

  • What happens if I migrate my Quantum server to a new computer?

    It's advisable to remove your Quantum integration from the current computer and install it on your new one. If a migration occurs but the existing integration continues to run, you may find that Rotabull gets updated with stale data.


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