What is it?
Not all RFQs come from an online listing service or marketplace. When you have RFQs in your personal or shared sales email inbox, this mechanism provides a way to get them into Rotabull.
This is one of 2 ways to create email and phone RFQs to Rotabull. You can also add an RFQ manually .
How it works
RFQ emails should be sent / forwarded to your account's Inbound email address. This is an email mailbox specific to your Rotabull account, which loads RFQ emails into your Deals inbox.
To find your Inbound email, go to Email Settings. The Inbound email will look something like: [email protected].
Types of emails Rotabull will not load
The automated inbox makes a "best effort" to load emails into the inbox, based on the text / html body of the email, but does not load several types of emails due to technical limitations:
- Email attachments are not loaded, for security reasons; Instead, please include the RFQ information in the body of the email
- Emails with contact or part request information in images may not be loaded correctly
- Emails forwarded more than once may not be loaded correctly
- Emails that are not clearly an RFQ (i.e., include buyer contact information and specific request for a part number / condition code / quantity) may not be loaded correctly
In these cases, you can add an RFQ to Rotabull using "Add an RFQ".
RFQs may take several minutes to appear in the Deals inbox after being sent to your Inbound email.
Updated over 2 years ago